How ghosting is reshaping how we connect at work and outside of it

You might have ghosted a date, but have you ever ghosted your new boss? According to our new survey, most people have. We asked 2,000 Americans who have switched jobs in the last two years about their ghosting habits, and more than half (53%) admitted to ghosting a new employer. From skipped interviews to day […]

Why your new hire might never show up (and how to stop it happening!)

With a 450% increase in searches for “candidate ghosting” over the last 12 months, in the U.S. alone, the problem of candidates vanishing during the hiring process seems to be growing. So-called candidate ghosting happens when a new hire or potential employee disappears without warning or communication. Unsurprisingly, it can be costly for organizations and […]

The essential employee preboarding checklist

Preboarding is everything that happens between offer acceptance and a new hire’s first day … it’s pre-onboarding for your new employee. And it continues to be the phase most organizations underinvest in, despite evidence showing this is where the first signs of disengagement, ghosting, and early churn tend to appear! The gap between “yes, I’ll […]

Preboarding Tasks To Prevent Candidate Ghosting

Candidate ghosting after offer acceptance is no longer an anomaly. Across industries, employers are seeing an increase in candidates who accept a role and then disengage entirely before day one. The result is lost time, wasted recruitment spend, and open roles that must be filled again. This risk is most acute during the notice period. […]

Preboarding vs Onboarding: When each phase matters most

Employee experience – and everything from retention to engagement – does not begin on day one. Yet many organizations still treat preboarding and onboarding as a single phase, often folding all activity into the first week of employment. That approach creates gaps in engagement, ownership, and alignment between Talent Acquisition and HR. Understanding the difference […]

What Nurses Really Want from Onboarding

Progress doesn’t mean solved, and according to the 2026 NSI National Health Care Retention and RN Staffing Report, RN turnover nationally sits at 17.6%. That’s down from COVID-era numbers, but the cost of replacing a single staff RN has risen to $61,110. With 1.9 million healthcare job openings projected annually through 2034 according to the […]

(A)I quit! The retention risk of getting AI adoption wrong

AI is changing the ways in which many of us work and between the debates of efficiency gains and job security, a quieter tension called “employee cracking” has begun to surface. Struggling with changing expectations, processes and job requirements, workers feel pushed toward disengagement, and are even quitting their jobs altogether. Forbes has described the […]

Onboarding statistics data HR leaders need

We originally published a version of this in 2021, but the landscape’s changed aplenty since: hybrid work is now a default for many, AI’s entering the onboarding workflow, and the cost of getting onboarding wrong has become harder to ignore. This page compiles the most current onboarding statistics available sourced from primary research, with older […]

Employee Engagement Is About Belonging

I’ve worked in employee experience long enough to see the engagement conversation come and go in waves. It’s a topic that resurfaces every few years under a new name (such as motivation, culture, or belonging) but the core challenge never changes: People want to feel connected to their work and valued by the organizations they […]

What is Onboarding? How has It Changed?

Only 12% of employees say their organization does onboarding well. This single statistic – consistent across multiple surveys in recent years – is one of the most striking in all of Human Resources because it shows the overwhelming majority of new hires experience onboarding that falls short of what it could be. “So, what?” you […]