Before we delve into the concept of employee concierge onboarding... ...let’s level set for a moment. If you’re familiar with what a concierge does, you know this specialized job typically includes an extensive range of duties. From providing information to making...
What is employee experience (EX)? U.S. companies have been prioritizing employee experience (EX) en masse, particularly throughout the pandemic, and especially now. But what is EX exactly? Gallup defines employee experience as “the journey an employee takes with your...
The pandemic’s impact on employee retention What's one of the most urgent concerns on the minds of business leaders across the country right now? It’s no shock that employee retention tops the list. But how is it related to the post-COVID mass exodus phenomenon called...
What is onboarding? It’s a question that’s been asked many times over the years, and there have been a multitude of answers. But COVID-19 has permanently altered the way we work, and consequently, it’s entirely changed the way we onboard our new employees. The global...
