Those statistics stem from the fact that employees who feel cared for in their work environment, are more likely to:
- Be creative
- Feel safe enough to express new ideas
- Share information
- Be respectful and cognizant of others’ mental and emotional states
- Care for their coworkers personally and professionally
- Be more flexible with leadership
- Advocate for the organization
- Feel better equipped to handle both their work and their personal lives (i.e. work-life balance)
Now… to foster a caring environment, organizations and the people within them need to:
Introduce yourself to new faces in the office. Remember people’s names. Look them in the eye when you are speaking or simply passing by. Say hello when you arrive and goodbye when you leave; smile! Be an active participant in performance conversations and formal reviews; oh and check your phone at the door!
Invest in each other.
Acknowledge your employee’s or peer’s personal and professional achievements. Create opportunities for learning and development in a collaborative and safe environment. Gather feedback and act upon it whenever feasible. Trust each other to make decisions and trust each other to learn from mistakes. Be respectful of, and most importantly thankful for, other people’s time and effort.
Open yourself up to others and listen respectfully and empathetically when they open up to you. Even if you don’t have time to listen right now, make time later. Pay attention and remember the little things-as they tend to turn into big things in the end.
Lift the boat.
Don’t see your relationships as a give and take. Put others first and support them however you can. Be the tide that lifts the boat, not the one that sinks it.
These small and significant things will help employees understand that they are genuinely valued and help your coworkers realize that you truly do care.
Hopefully this blog will help you tackle the fifth element of engagement. Stay tuned as we count down to number 12!
If you missed the preceding articles in the Employee Engagement Series:
- Start with Expectations
- Focus on Productivity
- Allow Employees to Do their Best Work
- Give Praise
Available as a complimentary download:
Infographic: The Impact of an Unengaged Employee
Report: State of the American Workplace report